SAP Hybris Sales Cloud (C4C): Business Processes, Functionality, and Configuration

Looking for the tools to boost your sales sky high? With this comprehensive guide, you'll learn to implement, configure, and use SAP Hybris Sales Cloud. Create leads, process opportunities, and explore channel partner management. Then integrate the solution with your ERP system to handle quotations and orders. Finally, migrate and replicate your existing data and sales personalize and extend SAP Hybris Sales Cloud!

• Implement SAP Hybris Sales Cloud in your CRM landscape
• Manage leads, opportunities, quotes, orders, and more
• Integrate with SAP ERP, SAP CRM, and third-party solutions

Functionality

See what SAP Hybris Sales Cloud can do, from account and contact management to sales planning and forecasting. Plan visits, perform key deal transactions, use mobile applications, and more!

Implementation

Understand what it takes to implement SAP Hybris Sales Cloud, solution from scoping and data migration to integration with SAP ERP, SAP CRM, Microsoft Outlook, and other third-party cloud solutions.

Configuration

Get step-by-step setup instructions for each sales functionality: account and contact management, lead management, activity management, order management, and more.

• SAP Hybris Cloud for Customer
• Scoping
• Lead management
• Opportunity management
• Quotation management
• Order management
• Territory management
• Sales planning and forecasting
• Integration
• Data migration
• Configuration

About the Author

Sanjjeev K Singh is a managing partner at ASAR America, Inc. and a former SAP America client partner. For the past 17 years he has helped customers implement SAP Hybris Cloud for Customer, SAP Hybris Commerce, SAP CRM and SAP ERP Sales and Distribution. He has been involved in many large scale SAP implementation projects. He is extremely passionate about helping customers develop their roadmap and implement customer engagement solutions using the SAP Hybris product portfolio. In his current role, he leads the SAP Hybris practice at ASAR America Inc., a SAP Hybris services partner.

Karan Sood is the global vice president and head of product management and user experience for SAP Hybris Cloud for Customer.