Managing Change B2-C1

Managing Change deals with the challenges facing those who are having to lead others through changes in their working life. It covers all aspects of change management, from communicating the need for change through to dealing with objections and bringing all those affected through as a coherent team.

Managing Change contains eight units, focusing on:

• Change happens.
•  Why change?
•  Communicating change.
•  Overcoming resistance.
•  Influencing people.
• Developing change leaders.
• Evaluating and measuring
• Cultural shifts.